Thompson & Morgan, which offers one of the UK’s widest ranges of garden seeds, plants, gardening equipment and outdoor living furniture, was recently selected to join the Google Certified Shops program. To help shoppers identify online merchants that offer a great shopping experience, the Google Certified Shops badge is awarded to ecommerce sites that demonstrate a track record of on time shipping and excellent customer service.
Marketing Services Manager, Clare Dixey said ‘independent reviews from our customers are extremely important both to us and to reassure our online customers. We are delighted to have won this accolade from Google which measures for the very best in customer services, online experience, reliable delivery and product quality’.
As an added benefit, when a shopper makes a purchase at Google Certified Shops, they have the option to select free purchase protection from Google. Then in the unlikely event of an issue with their purchase, they can request Google’s help, and Google will work with Thompson & Morgan and the customer to address the issue. As part of this, Google offers up to £1,000 lifetime purchase protection for eligible purchases.
Google Certified Shops is entirely free, both for shoppers and for online stores. The program helps online stores like Thompson & Morgan attract new customers, increase sales and differentiate themselves by showing off their excellent service via the badge on their websites.
Supplying gardeners since 1855, Thompson & Morgan has a longstanding reputation for its extensive range and seeds and young plants. Following two years of growth and product expansion, the mail order specialist now has everything a gardener could possibly need to get their outdoor space exactly as they want it, all with the convenience of delivery direct to the door. Alongside its award-winning range of flower and vegetable seeds, young plants, fruit trees, bushes and bulbs, customers can now add everything from plant labels, propagators, fertilisers and composts to hand tools, power tools, mowers, sheds and greenhouses, along with a comprehensive range of over 1,200 mature perennials, trees and shrubs.
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Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK’s largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy.